Customer service is a main priority at our shop and we strive to surpass the customer’s expectations. Customer’s that have been in a collision are often emotionally and physically inconvenienced, our customary procedure is to make the experience of having their vehicle repaired as convenient and with as little stress as possible. The customer is handled in a professional but family friendly atmosphere. Our goal is to allow the customer to feel like family while complete the repair process on their vehicle. The customers are invited to call at any time with any question that they may have about their vehicle, keeping the lines of communication during the repair process allows us to keep the family feeling going. We will call and set up for car rentals for the customer to be picked up at their home, work or here at our shop. We work to make the whole process as convienient and painless as possible.
- Free Estimates – We will prepare a detailed estimate of what we will do to restore your car to pre-accident condition. We also offer free mobile estimating within a 5-mile radius.
- Structural Repair and Alignment – We will detect misalignments and restore the vehicle to its proper structural alignment.
- Paint and Finish – We only use the best quality paints to ensure optimum gloss and durability which is backed by a Lifetime Warranty. Colors are mixed by factory computer codes and then custom tinted by our technician to match your vehicle’s specific color.
- Written Warranty – We give each customer a detailed written warranty specific to the services performed on the car. We strive for total customer service and work hard to earn and keep your business.
- Paintless Dent Repair – Our highly skilled paintless dent repair team offers direct repair service through most the insurance companies for hail damage to your vehicle. Visit their website.
We are ICAR certified, we have two Pa licensed appraisers, and a PPG Certified refinishing center. We are a preferred repair shop for Colonial Volkswagen, Subaru, O’Neil Buick & Nissan, Gateway Kia, 7 local offices for Enterprise Car Rental, Enterprise Car Marketing and Northeast Auto Marketing to name a few. Over the years, Craig Cimino’s Southampton Collision has serviced several local and national fleets. We utilize Mitchell Ultra Mate estimating system. We work with all major insurance companies. Southampton Collision guarantees your repair for as long as you own your vehicle.